Shipping & Delivery
We deliver across Iraq, Turkey, and Saudi Arabia — both locally and cross-border. Learn about our shipping options, delivery times, and tracking.
Where We Ship
Mazad delivers to three countries across the Middle East, with local and cross-border shipping networks covering major cities and regions.
Iraq
Key cities: Baghdad, Erbil, Sulaymaniyah, Basra, Najaf, Kirkuk
Cash on Delivery availableTurkey
Key cities: Istanbul, Ankara, Izmir, Antalya, Adana, Bursa
Express options availableSaudi Arabia
Key cities: Riyadh, Jeddah, Dammam, Makkah, Madinah, Khobar
Nationwide coverageLocal vs Cross-Border
Whether your order stays within the same country or travels across borders, we've got you covered.
Local Shipping
Orders from a vendor in the same country as you. Faster delivery, lower cost, and more payment options including Cash on Delivery.
- Delivery in 2–7 business days
- Cash on Delivery available
- Handled by local courier partners
- Lower shipping fees
- Real-time tracking available
Cross-Border Shipping
Orders from a vendor in a different country. Takes a bit longer but opens up a much wider selection of products from across the region.
- Delivery in 7–14 business days
- Ships between Iraq, Turkey & Saudi Arabia
- International tracking included
- Customs duties may apply
- Secure international packaging
From Order to Doorstep
Here's what happens after you place your order — from checkout to delivery.
Place Your Order
Browse products, add to cart, and complete checkout. Shipping options and estimated delivery times are shown before you pay.
Vendor Prepares & Ships
The vendor packs your order carefully and hands it off to the shipping carrier. You'll receive a tracking number via notification.
Track Your Package
Follow your shipment in real-time from your Account → Orders page. Get status updates at every step of the journey.
Delivery to Your Door
Receive your package at your doorstep. Inspect the contents and confirm delivery. For COD orders, pay the courier directly.
Choose Your Speed
Pick the shipping method that fits your needs — from budget-friendly standard to lightning-fast express.
Standard Delivery
Our most economical option. Reliable delivery within the estimated timeframe, perfect for non-urgent orders.
Express Delivery
Need it faster? Express delivery gets your order to you in record time with priority handling and tracking.
Cash on Delivery
Pay when you receive your order. Available for local deliveries only. Inspect your package before paying the courier.
Estimated Delivery Times
Standard delivery estimates for each route. Express options are faster. Actual times may vary based on the vendor's processing time and carrier.
* Estimates are for standard shipping. Express delivery is significantly faster. Times are in business days and exclude vendor processing time.
Shipping Questions
Common questions about shipping, delivery, and tracking.
Ready to Shop?
Browse thousands of products from verified vendors across Iraq, Turkey, and Saudi Arabia — with shipping right to your doorstep.