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Fair & Transparent

Terms of Sale

These terms govern all purchases made through Mazad marketplace. We believe in fair, transparent, and secure commerce for buyers and sellers across the Middle East.

Fair Trading
Buyer Protection
Clear Terms
Dispute Resolution
Terms of Sale

Our Terms & Conditions

Key Points

What You Should Know

A quick overview of the most important points in our terms of sale.

Transparent Pricing

All prices are clearly displayed including applicable taxes and fees. No hidden charges at checkout.

Secure Payments

Multiple secure payment options including credit cards, digital wallets, bank transfers, and cash on delivery.

Verified Sellers

Every vendor on Mazad is verified. Sellers are responsible for the accuracy of their listings and product quality.

Order Confirmation

Every purchase is confirmed via email with full order details, tracking information, and expected delivery dates.

Return Guarantee

14-day return window for most items. Defective products can be returned at no additional cost to the buyer.

Country-Specific Rules

Terms are adapted for each market — Iraq, Turkey, and Saudi Arabia — to comply with local regulations and currencies.

Questions About Our Terms?

Our team is here to help clarify anything about our terms of sale. Reach out anytime.